Privacy & Data Protection

Privacy Policy

Your privacy is sacred to us. Learn how we protect your church's data and ensure complete transparency in our data practices.

Last updated: January 15, 2024

Industry-Leading Compliance

We maintain the highest standards of data protection and privacy compliance to ensure your church's information is always secure.

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GDPR

General Data Protection Regulation compliance

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CCPA

California Consumer Privacy Act compliance

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UK GDPR

United Kingdom data protection standards

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SOC 2

Security and availability controls

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ISO 27001

Information security management

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PCI DSS

Payment card industry security standards

Information We Collect
  • Personal information (names, email addresses, phone numbers)
  • Church membership data and attendance records
  • Financial information for donation processing
  • Communication preferences and settings
  • Usage data and analytics information
  • Technical information (IP addresses, browser types)
How We Use Your Information
  • Provide and maintain our church management services
  • Process donations and financial transactions
  • Send important notifications and updates
  • Improve our platform and user experience
  • Ensure security and prevent fraud
  • Comply with legal obligations
Information Sharing
  • We do not sell, trade, or rent your personal information
  • Information is shared only with your explicit consent
  • Service providers who assist in platform operation
  • Legal authorities when required by law
  • Church administrators within your organization
  • Aggregated, anonymized data for analytics
Data Security
  • Enterprise-grade encryption for all data
  • Regular security audits and assessments
  • Access controls and authentication measures
  • Secure data centers with 99.9% uptime
  • Backup and disaster recovery procedures
  • Employee training on data protection
Your Rights
  • Access and review your personal information
  • Request corrections to inaccurate data
  • Delete your account and associated data
  • Opt-out of marketing communications
  • Export your data in standard formats
  • Lodge complaints with supervisory authorities
Data Retention
  • Active account data retained while account is active
  • Financial records retained for 7 years (legal requirement)
  • Deactivated accounts retained for 30 days
  • Backup data retained for 90 days
  • Anonymized analytics data retained indefinitely
  • Immediate deletion upon account closure request

Questions About Privacy?

Our privacy team is here to help. Contact us with any questions about our data practices or to exercise your privacy rights.